Welcome to altagroup.ae (the “Website”), owned and operated by Alta Group® (“we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

If you have any questions or concerns about this Privacy Policy, please contact us at hq@altagroup.ae.

1. Information We Collect

We may collect the following types of information when you use our Website:

1.1. Personal Information

• Full name
• Email address
• Phone number
• Company name
• Job title
• Any other information you voluntarily provide via contact forms, email, or live chat.

1.2. Non-Personal Information

• Browser type
• IP address
• Pages visited
• Time spent on the site
• Referring website
• Device information
• Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect from you in the following ways:

• To respond to inquiries and provide customer support
• To send you updates, newsletters, and promotional materials (if you have opted in)
• To improve our website and user experience
• To monitor and analyze usage and trends
• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our Website or conducting our business.
• Legal Requirements: When required by law, subpoena, or other legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us understand user behavior and improve our services. You can manage cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities of the Website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access
• Right to rectification
• Right to erasure (right to be forgotten)
• Right to object to processing
• Right to data portability
• Right to withdraw consent

To exercise any of these rights, please contact us at hq@altagroup.ae.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read their privacy policies before providing any personal information.

9. International Data Transfers

If you are accessing our Website from outside the United Arab Emirates, please be aware that your information may be transferred to, stored, and processed in the UAE or other countries. By using our services, you consent to such transfers.

10. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions about this Privacy Policy or the practices of this Website, please contact us at:

Alta Group®
altagroup.ae/contact